سياسة الاسترداد

Return Policy

  • Customers must check and try their order while the delivery agent is present.
  • If there is any issue, the item(s) must be returned immediately with the delivery agent.
  • Once the agent leaves, returns and exchanges will not be accepted.
  • If an order includes multiple items, partial returns are not allowed—the entire order must be kept or returned as a whole.

Refund Policy

  • Refunds are only applicable for items returned at the time of delivery.
  • Once the return is approved, the refund will be processed according to the original payment method.
  • Refunds may take 3-7 business days to reflect, depending on the payment provider.

For any further assistance, please contact our support team. 💙